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Evaluate the main dispute resolution processes available to management and labor. 
1) Do you believe the grievance process followed by the CBA (Article 5) provided in the resource section is fair and equitable for both labor and management? 
2) What types of issues should be agreed upon at the first level supervisor level and which ones do you think need to be elevated? 
3) Is the alternative dispute resolution process a viable course of action in most workplace settings? Please explain.
You are welcome to share experiences you may have had at any of your employers. Note: There is no need to identify your employer by name, but do include the type of employer (for example, private-sector transportation industry or public school district).